HDTS, a.s. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit a form or use our services.

1. Data Controller

The controller responsible for your personal data is:

HDTS, a.s.
Dlhá 2/B
900 31 Stupava
Slovensko
Company ID: 45 522 219
VAT ID: SK2023035861

Email: [email protected]
Website: https://www.hockeydts.com/

If you have questions about the processing of your personal data, contact us using the email address above.

2. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • name and surname;

  • company or organisation name;

  • job title or role;

  • email address;

  • telephone number;

  • country and general location;

  • information about your hockey centre, training facility or business;

  • information you provide in forms, emails, calls or other communications;

  • technical information such as IP address, browser type, device information and website activity;

  • information collected through cookies and similar technologies.

We do not intentionally request sensitive personal data through our website or advertising forms.

3. How We Use Your Data

We may use your personal data to:

  • respond to enquiries and requests;

  • provide information about HDTS products, services and solutions;

  • prepare proposals, configurations and commercial offers;

  • arrange demonstrations, consultations, training or service support;

  • communicate with existing customers and business partners;

  • manage contracts, orders and customer relationships;

  • improve our website, products, services and communication;

  • operate and secure our website and digital systems;

  • measure the effectiveness of our marketing activities;

  • comply with legal and regulatory obligations.

Depending on the purpose, we process personal data on the following legal bases:

  • pre-contractual steps or performance of a contract, when we respond to a request, prepare an offer or provide services;

  • legitimate interests, when we manage customer relationships, improve our services, protect our systems or communicate with existing business contacts;

  • consent, when consent is required, for example for certain marketing communications or optional cookies;

  • legal obligation, when processing is necessary to comply with applicable laws.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Marketing Communications

If you ask us for information, submit a business enquiry or become an HDTS customer, we may contact you with information relevant to your request, existing installation, products or services.

We may send marketing communications where we have a valid legal basis to do so. You can unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us at [email protected].

Unsubscribing from marketing communication does not prevent us from contacting you about an existing contract, order, service issue or other necessary business matter.

6. Sharing Personal Data

We may share personal data with trusted service providers who process data on our behalf, such as:

  • website and hosting providers;

  • CRM and customer-management systems;

  • email and communication providers;

  • advertising and lead-management platforms;

  • analytics and technical-support providers;

  • accounting, legal and professional advisers;

  • delivery, installation and service partners where necessary.

These providers may process personal data only according to our instructions and for the purposes described in this Privacy Policy.

We may also disclose personal data where required by law, court order or a competent public authority.

We do not sell your personal data.

7. Advertising Platforms and Lead Forms

We may use advertising platforms such as Meta to promote HDTS products and collect business enquiries through lead forms.

When you submit a lead form, the information you provide may be processed by the relevant advertising platform and transferred to HDTS so that we can respond to your enquiry.

We may use information from lead forms to:

  • contact you about your request;

  • understand your facility and business needs;

  • prepare a relevant proposal;

  • provide information about related HDTS solutions.

The processing of data by Meta is also subject to Meta’s own privacy policy and terms.

8. International Data Transfers

Some of our service providers or business partners may be located outside the European Economic Area. Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law.

Depending on the destination and service provider, safeguards may include:

  • an adequacy decision of the European Commission;

  • Standard Contractual Clauses;

  • other legally recognised transfer mechanisms.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, for the duration of a business relationship, or for as long as required by law.

The retention period depends on the type of data and the reason for processing. When data is no longer required, we delete it, anonymise it or securely restrict access to it.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • operate essential website functions;

  • remember preferences;

  • analyse website traffic and performance;

  • improve user experience;

  • support marketing and advertising measurement.

Where required by law, non-essential cookies are used only after you provide consent. You can manage or withdraw cookie preferences through the available cookie settings on our website.

11. Your Rights

Subject to applicable law, you may have the right to:

  • obtain information about how we process your personal data;

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing, including direct marketing;

  • receive your data in a structured, commonly used and machine-readable format;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with a competent data-protection supervisory authority.

To exercise your rights, contact us at:

[email protected]

We may need to verify your identity before completing your request.

12. Data Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we continually review and improve our security measures.

13. Children’s Data

Our website and business services are primarily intended for organisations, business customers, coaches, clubs, academies and adult users.

We do not knowingly collect personal data directly from children through marketing forms. Where services involve youth athletes, personal data should be provided and managed by an authorised parent, guardian, club or organisation in accordance with applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, products or services. We are not responsible for the privacy practices, content or security of those third parties.

We recommend reviewing the privacy policy of each third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data-processing practices.

The latest version will always be published on this page. The “Last updated” date at the top indicates when the policy was most recently revised.

16. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, contact us:

HDTS, a.s.
Dlhá 2/B
900 31 Stupava
Slovensko

Email: [email protected]
Website: https://www.hockeydts.com/

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